To ensure that you can receive verification texts, please follow these troubleshooting tips:
Double-check that you are entering only the 10 digits of your phone number without adding any extra characters or digits.
Ensure that you are connected to a WiFi network or have a stable network connection that allows you to receive text messages.
If you're still experiencing issues and want to start receiving verification codes again, you can take the following steps:
Send a text message with the word "START" to one of the following phone numbers: (844) 595-1776 or (323) 435-8078.
Once you've sent the message, you should receive a confirmation that you have been successfully re-subscribed.
After completing this process, you should be able to receive verification codes when attempting to log in!
Important to Note:
- If you encounter any further difficulties or the problem persists despite trying the troubleshooting steps and re-subscribing, don't hesitate to seek assistance from our Support team. You can submit a request, and our dedicated team will be ready to help. For a more effective resolution, providing screenshots of any specific error messages you encounter would be extremely beneficial.