Q: How do I update my payback date?
A: We do our best to estimate the date you'll receive your next paycheck, and the payback date shown should match. Is the payback date in the app just one day off? If so, you can change that when requesting an advance on the Confirm Payback Date screen. Simply click the date displayed, then adjust it forwards or backwards by one day.
If we miscalculated your payback date by more than one day, please reach out to us here letting us know your expected pay date. If you can provide proof of your pay cycle, this will help us process your request more quickly. Once we receive that information, we'll review and update as needed.
If your payback date is the date of your next paycheck, we unfortunately won't be able to honor an adjustment. If you're concerned you won't have enough funds available on that date, see What happens if I don't have enough money to pay back my advance? for more detail on our payback policy.
Comments
2 comments
You have caused me an overdraft fee in the past am I am trying to avoid this happening again so I need this adjusted so this doesnt happen again i need someone to contact me via my ticket
I am trying to update my new job information with a new payday because it is not letting me update it on the app I get paid biweekly now
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