Your advance payback will automatically be pulled out of your bank account on the payback date shown. The payback date should be the same day you receive your next paycheck, and it should be very clear when you request the advance. If our system seems to be detecting the incorrect date, please reach out to us here .
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3 comments
Looks like my account with your guys is frozen still my payment pending from July 6
Trying to pay back an advance with the app, every time I try to repay, it won't allow me to. I have tried multiple times and all I get is branch denying my payment. Can this get fixed please?
It sounds like we might need to take a closer look at your account to help determine why that payback isn't working for you. Can you please reach out to us at help@branchapp.com? We are happy to help!
-Branch Support
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