You may be required to re-enter your account details from time-to-time. For your security, we only hold onto bank and debit card info for a max of 60 days, and we'll reset your account settings if you log out of the app.
Articles in this section
- Updating Bank and/or Card Information
- Why am I unable to verify my card/bank accounts?
- Common Bank Account Link Errors
- Why is my card blocked?
- Why can't I find my bank?
- Why am I receiving an error when adding my bank account?
- Why is Branch having trouble predicting my payday or saying I don't have enough direct deposits?
- My company doesn’t use Branch. Can I still use Pay?
- What do I do if I changed jobs/pay cycle?
- Why does Branch need my bank and debit card information?