FAQs: Accessing Funds from Branch Card

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    Nribon Nr

    Every time you call the number on the back of the card it says it's transferring you to customer service and it hangs

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    Nribon Nr

    I decided to change my bank account to direct deposit into the branch account and I haven't seen my money yet

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    Nribon Nr

    My payday is on the 5th my payroll was processed today now every time I use my PayPal account it goes in that night by 10:30 whatever day payroll is processed this bullshit app you can't even get anybody to respond to you

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    Nribon Nr

    Out of all the apps Dave earning cash app I decide to put my money into this one and now I don't have any money

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    Nribon Nr

    Still no deposit and still no response from a poor support or customer service or anybody

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    Skrisby68

    I'm in the same boat.  Old bank always deposited funds on Wednesday at 9:10 like clock work.  I changed due to fees.  I will be changing back.  Was told that since it was my first deposit it could be delayed I asked then when will it go in.  I was told after midnight.  Well it is is 5:44 on Thursday and still no deposit.  I have sent numerous emails to be told it is being escalated and then when I reply back I get the canned response that we are working our way through tickets someone will contact you shortly.  I'm sorry I transferred my money here and it was the first and will be the last deposit they get from me.  I hope this helps you make the right decision.

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    Skrisby68

    6:15 and no deposit.  Again another canned response back from customer service.  

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    Skrisby68

    Almost 6:45 and still no money.  Please think before going through what I'm going through

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    Skrisby68

    Now 7:02 an no deposit.  My phones have been turned off because I had to midnight to make the payment.  I haven't heard back from customer service still the same canned message

     

     

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    Skrisby68

    Now 7:45 and haven't heard from anyone and my money is still not in my account

     

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    Jake Robins

    Was wondering if cashback transaction go towards the ATM limit or the $2500 transaction limit

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    Jake Robins

    O just saw the answer in the article *face palm* so is it impossible to withdraw say 1-2000 from the card? Seeing as how there is the 2500 transaction limit?

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    Jami Mackey

    Branch does indeed have a customer service phone number. It is 3233004063. Almost every time I called I have spoken to the same agent almost every time calling. Good luck, hope this helps!

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