Your 6-digit passcode secures access to your Branch account.
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How to reset your passcode if logged out:
- Tap Log In
- Enter your phone number
- Enter the code that was sent to you via text
- Select Forgot Passcode
- Enter the code that was sent to your email on file
- If you did not receive the email right away check your Junk/Spam folders.
- Enter your new desired passcode
- Confirm your new passcode
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How to reset your passcode if logged in:
- Navigate to the Account tab
- Tap Passcode
- Tap Reset Passcode
- Enter the code that was sent to your email on file
- If you did not receive the email right away check your Junk/Spam folders.
- Enter your new desired passcode
- Confirm your new passcode
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How to turn on and off the "On Launch" passcode setting
- Navigate to the Account Tab
- Tap Passcode
- Flip the toggle switch next to On Launch to choose whether or not your app requires the passcode every time you open it up.
- Branch highly recommends leaving this on for security purposes.
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