My bank is no longer supported without direct deposit to the Branch Wallet.

What changed?

If you bank with Chime or Varo you will now be required to put your direct deposit over to your Branch Wallet if you would like to continue to be eligible for earned wage access. Moving your direct deposit to Branch helps us ensure you qualify for an advance. Learn more about the benefits of moving your direct deposit to Branch here.

Can I still use my Branch Wallet and Card?

While you will no longer qualify for an advance, if you decide not to move your direct deposit over, you will still have access to your Branch Card, your Branch Wallet, and all of the other features Branch has to offer. 

How do I become eligible for earned wage access through Branch again?

You will need to move your full direct deposit over to Branch in order to be eligible for the same amount you previously had available to you. As long as your external bank account remains connected, and you have one direct deposit in your Branch Wallet, you will be eligible once again! **It is important to note this will not be immediate. As soon as we see that first direct deposit hit your Branch Wallet you will be eligible again as long as your external bank account is still connected. So the soonest you would qualify would be your next pay period. 

Will I still receive my direct deposit early if I switch to Branch?

Once you have moved your direct deposit to Branch, you may receive your direct deposit up to 2 days early. Every employer's direct deposit setup is a little different, so the deposit timing can depend on your employer and your payroll system.  Our system is designed to allow access to your funds as early as possible! You can find more information on this here.

How do I move my direct deposit over to Branch?

You can create an easy to use direct deposit form to submit by tapping on the "Add Funds" option (+ sign on the wallet tab) and then selecting "direct deposit".

Alternatively, you can provide your Branch Account routing # and account # to your employer for direct deposit. This information can be found on the "wallet" tab, in the middle of the page above where it says "add funds". If you click on where it says Routing or Account, both #'s will pop up on your screen.

In order to get your direct deposit switched, you would need to make sure the information is sent to the relevant department at your company's payroll / HR team as Branch cannot process that change. Please contact your employer to make sure you get the information over to the correct department before submitting. You can find further information on how to move your direct deposit here.