What happens to my Branch account if I leave my employer? 

You will still have a Branch account and wallet after you leave your employer. This means you can continue accessing the funds on your wallet digitally and  you can still take advantage of up to 2 day early pay, fee-free checking, and advances on your earned wages when you use Branch. However, you will need to connect your new direct deposit to your Branch account to continue accessing these features fully.

We recommend the following next steps to continue taking advantage of Branch’s Digital Wallet: 

1. Continue using your Branch Card

Your Branch Card is a debit card, and you can continue to use it as you did with your employer. You’ll still be able to access any funds that are still on your card, and you can still add funds through an ACH transfer, direct deposit, or reloading with cash at one of many Greendot locations, including Walgreens, CVS and Dollar General. Spend by swiping anywhere MasterCard is accepted or by setting up or Apple Pay/Google Pay integrations. 

If you are using a non-personalized Branch Instant Card, you can still continue to use it as you would a normal debit card!

Remember, when you spend with your Branch Card, you’ll never incur overdraft fees, minimum balance fees or other hidden fees that come with cards at many traditional banks. 

2. Set up your direct deposit 

If you’re at a new place of work, you have many options for getting your direct deposit set up with Branch. You can send a Branch direct deposit form to your new payroll admin’s email through the app, you can copy your Branch Account and Routing numbers from your Branch Digital Wallet onto your new employer’s direct deposit form, or you can print out our direct deposit form here and bring it into your place of work. 

If you’re going through a period of unemployment, you can connect your unemployment insurance benefits to your Branch account to still be eligible for up to 2-day early pay. Go to your state’s unemployment portal online to sign up for direct deposit and enter your Branch account and routing numbers when prompted. 

3. Check on your  Instant Pay qualification

To continue to be eligible for Instant Pay, you’ll need to set up your new direct deposit with Branch. (See #1 for details). It’s important you get your direct deposit set up as soon as possible, in order for us to verify your new pay cycle.. The direct deposit requirement for Branch is that you have two month's worth of consecutive, uninterrupted direct deposits from the same employer or institution, in order to qualify for an Instant Pay Advance.

Because we no longer partner with your employer, qualifications are different and the amount you qualify for may change. The Instant Pay amount you are qualified for is determined by your direct deposit amount, the consistency of paying us back on time, and your earn-to-spend ratio. 

What if I’m unemployed? 

If you’re going through a period of unemployment, you can set your unemployment insurance up to go directly into your Branch account for up to 2-day early pay on your unemployment benefits, plus access to spend without fees on your Branch Card. However, we do not accept unemployment insurance benefits as a form of income when evaluating Instant Pay, and therefore you will not be able to receive pay advances during this period.