If you are a driver for Delivery Drivers, Inc. and you are wondering when and how you will get paid to your Branch Digital Wallet, you are in the right place!
Payments from DDI are sent to Branch Wallets weekly on Tuesdays, and those are typically sent over later in the afternoon, early evening. If you don't see money in your account first thing in the morning, please know that this is normal and expected, and keep your eyes out through the rest of the day. Eventually, payouts will begin to go out daily, however, this is still in the works and we unfortunately don't have an ETA on when that will be going live. Look out for a communication from DDI with more specifics on that.
If you were expecting a payment to be in your account already - any questions about fees, a missing delivery, missing pay, or incorrect payouts, can be sent directly to DDI's support team through their payment support form.
Please reach out to us through the Support section in the app (found in the Account tab) with any further questions!