Depending on the status of the recovery, we may not be able to cancel the claim.
- Use one of the following options to request to cancel a dispute in progress:
- Call toll free +1 (833) 994-0430 to request a cancellation
- Submit a ticket here
Important to Note: If you have been provided provisional credit, the credit will be reversed. If we are attempting to recover funds from the merchant we will request for the process to be canceled.