Can I do anything if a dispute was not resolved in my favor?

Branch is not able to provide any advice (legal or otherwise) for any type of dispute.

• We have found that many merchants prefer to settle a dispute directly with their customers. 
• If you have additional information or documentation that was not provided as part of our initial investigation, you can submit it at any time by responding to the email we sent communicating the decision. We would be happy to take the documentation/information into consideration to determine if it changes the outcome of your dispute.

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• How can I get an update on my dispute status?