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  1. Branch Help Center
  2. Branch Card Support

Branch Card Support

Account Features

  • Connect Branch to your other favorite financial apps!
  • Adding Your Branch Digital Wallet / Debit Card to Apple / Google Pay
  • Deposit Cash to Your Branch Digital Wallet Account
  • Branch Account Statements
  • Using a Branch Debit Card for Cash Back or ATM Withdrawal
  • Adding Funds to Your Branch Digital Wallet / Debit Card

Branch Wallet / Debit Card Account Security

  • Account Security Tips
  • Branch Debit Card PIN and Account Passcode
  • Debit Card Security Features
  • My Branch Card Was Lost or Stolen
  • Unauthorized or Fraudulent Charges

Direct Deposit Support

  • What deposits does Branch allow when qualifying for Earned Wage Access?
  • Early Posting Of Your Direct Deposit
  • Benefits of Adding Direct Deposit to Branch Wallet
  • Adding Direct Deposit to Your Branch Wallet

Branch Card Support

  • Pending Transactions on your Branch Debit Card Account 
  • Why Is My Purchase Being Declined?
  • FAQs: Setting up my Branch Card & Wallet
  • FAQs: Accessing Funds from Branch Card
  • How do I pay bills with my Branch Wallet?
Branch Help Center