Branch Card Support

Account Features

• Connect Branch to your other favorite financial apps!
• Adding Your Branch Digital Wallet / Debit Card to Apple / Google Pay
• Deposit Cash to Your Branch Digital Wallet Account
• Branch Account Statements
• Using a Branch Debit Card for Cash Back or ATM Withdrawal
• Adding Funds to Your Branch Digital Wallet / Debit Card

Branch Wallet / Debit Card Account Security

• Account Security Tips
• Branch Debit Card PIN and Account Passcode
• Debit Card Security Features
• My Branch Card Was Lost or Stolen
• Unauthorized or Fraudulent Charges

Direct Deposit Support

• What deposits does Branch allow when qualifying for Earned Wage Access?
• Early Posting Of Your Direct Deposit
• Benefits of Adding Direct Deposit to Branch Wallet
• Adding Direct Deposit to Your Branch Wallet

Branch Card Support

• Purchasing Gas with my Branch Debit Card
• How do I contact Branch?
• Pending Transactions on your Branch Debit Card Account 
• Why Is My Purchase Being Declined?
• FAQs: Setting up my Branch Card & Wallet
• FAQs: Accessing Funds from Branch Card

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