Branch Card Support

Account Features

• Connect Branch to your other favorite financial apps!
• Updating Debit Card for Transfers
• Adding Your Branch Digital Wallet / Debit Card to Apple / Google Pay
• Deposit Cash to Your Branch Digital Wallet Account
• Branch Account Statements
• Using a Branch Debit Card for Cash Back or ATM Withdrawal

See all 7 articles

Branch Wallet / Debit Card Account Security

• Account Security Tips
• Branch Debit Card PIN and Account Passcode
• Debit Card Security Features
• My Branch Card Was Lost or Stolen
• Unauthorized or Fraudulent Charges

Direct Deposit Support

• What deposits does Branch allow when qualifying for Earned Wage Access?
• Early Posting Of Your Direct Deposit
• Benefits of Adding Direct Deposit to Branch Wallet
• Adding Direct Deposit to Your Branch Wallet

Branch Card Support

• How do I update my shipping address?
• Purchasing Gas with my Branch Debit Card
• How do I contact Branch?
• Pending Transactions on your Branch Debit Card Account 
• Why Is My Purchase Being Declined?
• FAQs: Setting up my Branch Card & Wallet

See all 8 articles