Instant Pay

Getting Started

• Am I Eligible for an Advance?
• Branch Pay - FAQ

I am having trouble connecting my bank account

• Updating Bank and/or Card Information
• Why am I Unable to Verify my Card/Bank Accounts?
• Common Bank Account Link Errors
• Why is my card blocked?
• Why can't I find my bank?
• Why am I receiving an error when adding my bank account?

See all 9 articles

I am having trouble taking an advance

• My bank is no longer supported without direct deposit to the Branch Wallet.
• How do I request an advance?
• How do I Increase My Advance Limits?
• Why Did My Advance Limit Decrease?
• Why Don't I Qualify for an Advance?
• Letter from the CEO: An Update on Branch

I am having trouble paying back an advance

• How do I pay back an advance?
• What happens if I don't have enough money to pay back my advance?