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Branch Pay - FAQ
I am having trouble connecting my bank account
Updating Bank and/or Card Information
Why am I unable to verify my card/bank accounts?
Common Bank Account Link Errors
Why is my card blocked?
Why can't I find my bank?
Why am I receiving an error when adding my bank account?
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I am having trouble taking an advance
How do I request an advance?
How long does it take to receive an advance?
How do I increase my advance limits?
Why did my advance limit decrease?
Why is my advance amount $0?
Why isn't Branch tracking my hours worked?
I am having trouble paying back an advance
How do I pay back an advance?
When will I need to pay back my advance?
How do I update my pay back date?
What happens if I don't have enough money to pay back my advance?