Instant Pay

Getting Started

• How do I join Pay?
• Am I eligible to use Pay?
• Branch Pay - FAQ

I am having trouble connecting my bank account

• Updating Bank and/or Card Information
• Why am I unable to verify my card/bank accounts?
• Common Bank Account Link Errors
• Why is my card blocked?
• Why can't I find my bank?
• Why am I receiving an error when adding my bank account?

See all 14 articles

I am having trouble taking an advance

• How do I request an advance?
• How long does it take to receive an advance?
• How do I increase my advance limits?
• Why did my advance limit decrease?
• Why is my advance amount $0?
• Why isn't Branch tracking my hours worked?

I am having trouble paying back an advance

• How do I pay back an advance?
• When will I need to pay back my advance?
• How do I update my pay back date?
• What happens if I don't have enough money to pay back my advance?