Account Info or Login Issues
Issues logging into your account, directions on how to update your account information, and resources on how to conta...
Information on how to create or delete your Branch Account.
Card Issues and Transactions
Instructions on how to order/activate your Branch Debit Card, handle pending/declined/unauthorized transactions, and ...
Instant Pay or Payback
Information regarding advancing, paybacks, and other instant pay information.
Last or Expected Employer Payout
Detail on how to set up direct deposits and the expected timeframe for deposits and tips & mileage.
Moving/Accessing My Funds
Information regarding outbound transfers, apple/google pay, adding funds to Branch, and ATM/cash back.
Click here if you have questions about administering your organization