Trouble Logging In/Signing Up
Click here if you're having trouble creating a Branch account, finding your location, or logging into your existing a...
I need help with Pay!
New App Updates
To inform you of the latest and greatest changes, we’ve created an entire section dedicated to highlighting new featu...
I'm an employee and need help.
I'm a manager and need help.
- How do I change my phone number?
- Am I eligible to use Pay?
- Why is my card blocked?
- Why am I unable to verify my card/bank accounts?
- Why is Branch having trouble predicting my payday and/or saying I don't have enough direct deposits?
- Why is my advance amount $0?
- Using Branch To Pick Up Extra Shifts
- Posting Your Shift For Coverage
- Getting Manager Superpowers
- Uploading Your Schedule Into Branch
- Removing Employees Who No Longer Work In Your Location
- Can I Turn Off Specific Notifications?