Branch Help Center
Categories
- Account Info or Login Issues Issues logging into your account, directions on how to update your account information, and resources on how to conta...
- Account Setup Information on how to create or delete your Branch Account.
- Card Issues and Transactions Instructions on how to order/activate your Branch Debit Card, handle pending/declined/unauthorized transactions, and ...
- Instant Pay or Payback Information regarding advancing, paybacks, and other instant pay information.
- Last or Expected Employer Payout Detail on how to set up direct deposits and the expected timeframe for deposits and tips & mileage.
- Moving/Accessing My Funds Information regarding outbound transfers, apple/google pay, adding funds to Branch, and ATM/cash back.
- Administrative Support Click here if you have questions about administering your organization