At Branch, we understand the importance of keeping your account secure. In line with this commitment, we've created a guide to share essential best practices that empower you to safeguard your personal information and financial details.

Never Share Sensitive Information Over the Phone

One crucial aspect of account security is recognizing when and how to share information. Remember, our team will never call you to request your Branch PIN or personal details. For more details on this, check out our article here.

Multi-Factor Authentication (MFA): Your Shield Against Unauthorized Access

Explore the power of Multi-Factor Authentication (MFA) in securing your account against potential threats. Learn how to set it up and why it's a game-changer for your security. Dive into the details here.

Regularly Monitor Your Account Activity

Stay proactive in ensuring the security of your account by regularly monitoring your activity. Learn how to spot and report any suspicious transactions promptly. Get started with our guide here.

Additional Tips and Resources

Discover more tips and resources to bolster your account security in our detailed guide here. Your peace of mind is our priority, and we're here to assist you every step of the way.

If you have any specific concerns or questions, our support team is ready to assist you. Your security matters to us at Branch!

Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC and Evolve Bank & Trust, Member FDIC, which are Branch’s bank partners. The name of the bank partner for your account is listed on the back of your debit card and can also be found in the Branch App under “Your Account Information”. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. Branch Mastercard Debit Cards are issued by Evolve Bank & Trust or Lead Bank, Member FDIC, as applicable, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.