How do I contact Branch?

There are several ways you can contact Branch! 

• Reach out directly through the Branch App

1. 1. Navigate to the Account tab in the app
   2. Tap Support
   3. Tap the support edit icon
   4. Select the relevant category
   5. Add a message and attachment (as needed)
   6. Tap Send

• Email Branch Support: We always recommend reaching out through the Branch app first, but if you are having trouble creating or accessing your Branch account, feel free to email us instead!

1. 1. General Branch Account inquiries: support@branchapp.com 
   2. Branch Wallet or debit card inquiries: cardsupport@branchapp.com 

Call Branch Support

Sign up through your employer?

Call the business-only phone number provided by your employer. This will ensure the quickest possible response.

Branch Wallet or debit card inquiries:

833-994-0430  (24/7)

General Branch Account inquiries related to EWA or account access:

866-547-2413 (9am–6pm CST, Mon–Fri)