There are several ways you can contact Branch!
- Reach out directly through the Branch App
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- Navigate to the Account tab in the app
- Tap Support
- Tap the support edit icon
- Select the relevant category
- Add a message and attachment (as needed)
- Tap Send
- Email Branch Support: We always recommend reaching out through the Branch app first, but if you are having trouble creating or accessing your Branch account, feel free to email us instead!
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- General Branch Account inquiries: support@branchapp.com
- Branch Wallet or debit card inquiries: cardsupport@branchapp.com
Call Branch Support
Sign up through your employer?
Call the business-only phone number provided by your employer. This will ensure the quickest possible response.
Branch Wallet or debit card inquiries:
833-994-0430 (24/7)
General Branch Account inquiries related to EWA or account access:
866-547-2413 (9am–6pm CST, Mon–Fri)
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