Have you run into an unexpected error or received a message asking you to update our app? No problem! Let's ensure you are running the most recent app version for the best in-app experience!
Support Phone Versions
- Android 8 and up
- iOS 15 and up
How to Check your Current Version
- Navigate to the Account tab in the app.
- Scroll to the bottom of the screen.
- Under the Log Out option, you will see your current app version.
Updating your App
- Navigate to the Apple App Store or Google Play Store on your device and search for BRANCH.
- Tap on the search result for our application and a preview of our app will be displayed along with other information like the current app version.
- If you see a button to update our app, tap that button to install the update. Then open our app again and enjoy the latest version of the Branch app!
Important to Note:
- Updating the app can often resolve minor issues. After updating, we encourage you to retry any actions you may have had trouble with before reaching out to support. This step may save you time and restore functionality!