Tip and mileage payouts are processed directly by your organization. This means they may take some time to appear in your Branch Wallet, depending on when the organization sends them.
If your organization sends tip and mileage information once daily, those funds are typically available in your account by 11:00 a.m. CT the morning after your shift.
- To check your tips and/or mileage payouts, navigate to the Wallet tab under "Transactions"
Many organizations send payments within an hour or two, but it can take up to 24 hours. If you haven’t received your payout after 24 hours, reaching out to your employer can help confirm that your payment was processed.
- If your employer confirms they sent your tip and mileage information, feel free to reach out to us for further assistance.
Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC and Evolve Bank & Trust, Member FDIC, which are Branch’s bank partners. The name of the bank partner for your account is listed on the back of your debit card and can also be found in the Branch App under “Your Account Information”. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. Branch Mastercard Debit Cards are issued by Evolve Bank & Trust or Lead Bank, Member FDIC, as applicable, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.