There are many avenues to sign up for Branch. We would recommend taking direction from your employer/payer.
Branch Sign Up
- To get started, download the Branch app from either the Apple App Store or Google Play App Store.
If your employer already provided you with a Branch debit card:
- See this related article: How do I activate my instant card?
If you did not receive a card from your employer:
- Tap Get Started
- When asked "Do you already have a Branch debit card and need to activate it?" select No
- Enter the name of your employer. If you are part of a franchise, you will need to enter the name of your specific location.
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Enter the information requested in the Branch app to set up your account.
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When asked to verify your identity, the app will ask you to provide a government-issued ID. Acceptable documents to submit include:
- Driver's License or Driver's Permit
- State ID
- U.S. Passport
- U.S. Passport Card
- Permanent Resident Card
- Work Permit
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When asked to verify your identity, the app will ask you to provide a government-issued ID. Acceptable documents to submit include:
If you do not see your organization on the list:
- Branch is only available through select companies that we have partnered with. If you don’t work for one of those companies, you won’t be able to sign up for an account at this time.
Still need help?
Call Branch Support: 866-547-2413
Phone Support Hours:
- Days: Monday to Friday
- Hours: 8:00 AM - 5:00 PM CST
Branch is not a bank. Banking services are provided by Evolve Bank & Trust, Member FDIC. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. The Branch Mastercard Debit Card is issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.