If your account number has recently changed, it's essential to take a few proactive steps to ensure a smooth transition.
Updating External Financial Connections
- If your account number has been updated, it's crucial to inform any external financial institutions, auto payments, billers, or depositors.
- This includes entities like your utility company, vehicle payment provider, government assistance programs, or employers who directly deposit funds into your account. Contact them promptly with your new account number to avoid any service disruptions.
Direct Deposit from Employers Partnered with Branch
- If you're enrolled in direct deposit from an employer partnered with Branch, you can relax knowing that we'll handle updating them about any changes to your account number. There's no need for you to take the extra step of reaching out to them directly.
Where to Find Your New Account Number
Locating your updated account number is simple within the app. Follow these steps:
- Navigate to the Wallet tab in the app.
- Tap the (i) in the upper right-hand corner.
- You'll find your account and routing number, which you can securely share with a trusted resource.