Logging into the Branch app is simple once you've downloaded it to your device. Follow these steps:
Logging In
- Download the Branch App on a compatible device.
- Tap "I Already Have an Account" on the home screen.
- Enter the phone number associated with your account and tap "Continue".
- Enter the 6-digit verification code sent to your phone.
- Enter your wallet passcode and tap "Continue".
- Success! You’re now logged into your account.
Important to Note
- The app is compatible with Android 8 and newer, and iOS 15 and newer.
- If you need to update the phone number associated with your account, please see How do I update my phone number?
- If you've forgotten your wallet passcode, refer to the How do I reset my passcode? article.
- If you are not receiving the text verification code as expected, troubleshoot by following the Why am I not receiving the text code to login? article.
Still need help? For the quickest resolution, access one of the links below from your mobile device to engage in chat support.
Branch is not a bank. Banking services are provided by Evolve Bank & Trust, Member FDIC. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. The Branch Mastercard Debit Card is issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.