Debit Card Security Features

What kind of security is on the Branch Card itself?

Using your Branch debit card is highly secure because it uses EMV Chip technology to prevent fraud. We also have fraud alerts turned on so if we notice any strange behavior, we will notify you immediately.

If you notice charges on your account that are not yours, you are protected by Mastercard's Zero Liability policy. 

Refer to the following help article for more information regarding unauthorized or fraudulent charges on your account: https://support.branchapp.com/hc/en-us/articles/360037860411-Unauthorized-or-Fraudulent-Charges

For any further questions please reach out to our support team at cardsupport@branchapp.com