Upon activating your Branch debit card, you are required to select a four-digit PIN for the card.

To reset the PIN on your Branch card:

1.  
   1. Navigate to the Wallet tab.
   2. Tap the three dots on the top right corner of the card displayed to open the Card Controls menu.
   3. Select Reset PIN.
   4. Enter a new four-digit PIN.
   5. Confirm your new four-digit PIN.
   6. Select Set PIN.

Important to Note:

• You can also reset your PIN over the phone by calling +1 (956)-625-9896.

Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC and Evolve Bank & Trust, Member FDIC, which are Branch’s bank partners. The name of the bank partner for your account is listed on the back of your debit card and can also be found in the Branch App under “Your Account Information”. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. Branch Mastercard Debit Cards are issued by Evolve Bank & Trust or Lead Bank, Member FDIC, as applicable, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.