Skip to main content
Branch Help Center Help Center home page
  • Sign in
  1. Branch Help Center
  2. Card Issues & Transactions
  3. Transactions

Transactions

  • How do I access my account statements?
  • How do I add my Branch account to Apple Pay or Google Wallet?
  • How do I troubleshoot text verification code (OTP) issues?
  • What do I do if I notice an unauthorized or fraudulent charge?
  • What is Branch's overdraft policy?
  • When can I expect a refund from a merchant?
  • Why do I have pending transactions?
  • Why has my recurring payment stopped?
  • Why is my purchase being declined?
  • Why is there an inactivity fee on my account?
Branch Help Center