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  2. Account Setup & Maintenance

Account Setup & Maintenance

Find solutions for issues related to setting up your account, logging in, and updating your account information

Account Creation/Sign Up

  • SnapCare: How do I set up my Paymint app?
  • Nursa: How do I set up my Nursa Direct account?
  • Why is my activation link not working?
  • Can I sign up for Branch on a desktop?
  • How do I sign up for Branch?

Account Deletion

  • Why did I receive an account closure notice?
  • How do I delete my Branch Account?

Update Information

  • Can I turn off my Branch notifications?
  • How do I handle an account number change?
  • How do I update my address?
  • How do I update my app?
  • How do I update my email?
  • How do I update my phone number?
See all 8 articles

Login Issues

  • How do I log into the app?
  • How do I reset my passcode?
  • Why am I not receiving the text code to login?
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