Contacting Us About Ongoing Disputes:
- After submitting a dispute, you will receive all updates via email.
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For a status update on an existing dispute, respond to the confirmation email you received upon filing your dispute.
- The email will be from disputes@info.branchapp.com and will have the subject line [#Secure# Message from Branch Messenger, Inc] along with your claim number.
Important to Note: Our emails may get filtered to other folders such as Spam, Junk, or Promotions. To ensure that you receive all dispute related communications, please add the email address disputes@info.branchapp.com to your contacts list.
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